We can handle on-shore and off-shore, inbound and outbound customer communication while leveraging on the latest technology to deliver the best-in-class service to your customer.
Whether it’s order processing, “help desk” solutions or any other scenario that involves business-to-consumer interaction, Bold Business can ensure your customer satisfaction always stays high.
Count on Bold Business to leverage US-based and offshore assets to create the right contact center solution for you, including:
From request to resolution, our specialists can make a single point of contact with customers the only post-sale point of contact needed
With a focus on maximizing customer satisfaction while decreasing ticket times, we can provide the post-sale coverage your need
From scheduling to closing, our direct marketing specialists can help turn connections into clients
Ensure a seamless process with a team skilled in efficient tracking and no-hassles fulfillment
From request to resolution, our specialists can make a single point of contact with customers the only post-sale point of contact needed
Give your sales representatives the edge with a team that can handle any administrative- and research tasks that might get in the way of closing with a client
Make asynchronous communication channels work for you with our experienced brand messaging specialists
Let our specialists turn instantaneous customer service into instantaneous customer satisfaction
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