Overview:
Serves as the first point of contact for patients, handling registration, insurance verification, and appointment scheduling to ensure seamless access to care.

Core Responsibilities:

• Register patients and collect demographic, insurance, and financial information.
• Verify insurance coverage and obtain pre-authorizations when required.
• Schedule appointments, admissions, or procedures accurately.
• Educate patients on financial responsibilities, co-pays, and payment options.
• Maintain patient privacy and data confidentiality in compliance with HIPAA.
• Provide excellent customer service to patients, families, and clinical staff.