Lovi Cillan

17+ Years

Industry Experience

Expertise

IT Ops Leadership, Cybersecurity, Infra & Service Delivery, IT Compliance, Digital & Process Automation

Recognitions

   
Unknown Date

Project Management Professional

Program and change leadership at scale
Unknown Date

ISO 27001 Lead Implementer / SOC 2 Readiness Certification

Compliance & audit readiness
Unknown Date

Certified Information Security Manager (CISM)

Program and change leadership at scale
Unknown Date

Certified Information Systems Security Professional

(ISC)² (Enterprise security strategy & controls
 

Notable Clients / Projects

  • Top SaaS Provider – Led global IT operations and cybersecurity initiatives
  • Tier-1 IT Services Firm – Directed global solutions desk and strategic IT leadership programs
  • Global Enterprise E-commerce Platform – Oversaw IT infrastructure and enterprise service management at scale
  • International Gaming & Betting Company – Strengthened service desk leadership and cybersecurity initiatives

Personal Facts

Favorite food Filipino Street Food
Favorite Drink Coffee
Favorite Holiday New Year
Fun Fact I love the smell of new books & I sometimes talk to myself when brainstorming ideas
Hidden Talent I’m good at organizing messy things fast

About

Lovi Cillan serves as the Director of IT Operations, bringing more than 17 years of experience leading global IT teams, strengthening cybersecurity defenses, and driving digital transformation initiatives. He has overseen enterprise IT operations across diverse industries, ensuring reliability, scalability, and compliance while aligning IT strategies with business goals.

With a foundation in IT infrastructure management, service delivery, and endpoint security, Lovi is fluent in technologies such as SentinelOne, Microsoft Defender, Intune, NinjaOne, Jamf, Addigy, Azure AD, and Google Workspace. She is also deeply experienced with compliance and security frameworks through platforms like Vanta, enabling organizations to sustain operational excellence while meeting rigorous industry standards.

Known as a collaborative and results-driven technologist, Lovi has a track record of building high-performing teams, strengthening vendor partnerships, and creating future-ready IT environments that empower both employees and clients.

Experience

  • Director of IT Operations – Bold Business

    Leads enterprise IT operations globally, focusing on security, compliance, and digital transformation to support organizational growth.

  • Global IT Leader – Tier-1 IT Services Firm

    Directed solutions desk operations, strengthened cybersecurity posture, and managed high-performing global IT teams.

  • IT Operations Manager – Global SaaS Provider

    Oversaw IT infrastructure, endpoint protection, and compliance frameworks for enterprise clients.

  • IT Systems Specialist – International E-commerce & Gaming Firms

    Built scalable finance infrastructure, implemented new financial/HR systems, and supported 400% revenue growth globally.

Work Philosophy

Empowering organizations to thrive in a digital-first world.

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